Análisis de desempeño para agentes telefónicos de Alorica Modalidad teletrabajo vs Trabajo tradicional
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Universidad Tecnológica Centroamericana UNITEC
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El proyecto de tesis que se presenta, tiene como objetivo la realización de un análisis comparativo de desempeño entre la modalidad teletrabajo para un agente telefónico de contact center en la empresa Alorica de San Pedro Sula, Cortés, Honduras comparado
The thesis project we are presenting has for objective comparing and analyzing performance of agents working from home for a contact center agent for the Alorica Company in San Pedro Sula, Cortés, Honduras. During the investigation and study we used the q
The thesis project we are presenting has for objective comparing and analyzing performance of agents working from home for a contact center agent for the Alorica Company in San Pedro Sula, Cortés, Honduras. During the investigation and study we used the q