Medición tiempos de espera relacionados con satisfacción del usuario en consulta ambulatoria Hospital Militar
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Universidad Tecnológica Centroamericana UNITEC
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Los tiempos de atención en la consulta ambulatoria son un indicador importante para la medición del grado de satisfacción del usuario. No existían estudios sobre la medición de tiempos de espera en el Hospital Militar, por lo que el propósito de esta inve
The outpatient care times are an important indicator for measuring the degree of user satisfaction. There were no studies on the measurement of waiting times at the Military Hospital, so the purpose of this research was to determine the average waiting ti
The outpatient care times are an important indicator for measuring the degree of user satisfaction. There were no studies on the measurement of waiting times at the Military Hospital, so the purpose of this research was to determine the average waiting ti
