Transparencia, cultura financiera y atención al usuario financiero en las instituciones supervisadas por la CNBS
Loading...
Date
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Universidad Tecnológica Centroamericana UNITEC
Abstract
Description
El presente trabajo de investigación se fundamenta en la necesidad de identificar las
dificultades surgidas en el cumplimiento de los objetivos contenidas en las “Normas
para el Fortalecimiento de la Transparencia, de la Cultura Financiera y la Atención al
Usuario Financiera en las Instituciones Supervisadas”. Dichas normativa fue emitidas
por la Comisión Nacional de Bancos y Seguros y de cumplimiento por parte de las
Instituciones Supervisadas en Honduras. Las normas en mención tienen como
principal finalidad la protección de los derechos de los usuarios financieros,
asegurarles el acceso a información pública y a que reciban una educación financiera
que contribuya a una adecuada toma de decisiones sobre los productos y servicios
financieros que contraten en el país. Al identificar las dificultades que han impedido
alcanzar los objetivos mencionados, se determinan posibles soluciones para que tanto
las Instituciones Supervisadas, los Usuarios Financieros y la Comisión Nacional de
Bancos y Seguros den cumplimiento y seguimiento a las disposiciones contenidas en
las Normas que son el tema de estudio.
This research work is based on the need to identify the difficulties encountered for the achievement of the objectives contained in the "Guidelines for the Strengthening of Transparency, Financial Culture and Financial Attention to the user in the Supervised Institutions", regulations issued by the Comisión Nacional de Bancos y Seguros (National Commission of Banks and Insurance) and compliance by institutions supervised in Honduras. Standards in question have as main purpose the protection of the rights of financial users, ensure them the access to public information and to receive a financial education that contributes to proper decisions about products and financial services that contract in the country. To identify the difficulties that have prevented the mentioned objectives, determining possible solutions for Supervised Institutions, Financial Users and the Comisión Nacional de Bancos y Seguros (National Commission of Banks and Insurance) implement and follow up to the provisions contained in the rules that are the subject of study.
This research work is based on the need to identify the difficulties encountered for the achievement of the objectives contained in the "Guidelines for the Strengthening of Transparency, Financial Culture and Financial Attention to the user in the Supervised Institutions", regulations issued by the Comisión Nacional de Bancos y Seguros (National Commission of Banks and Insurance) and compliance by institutions supervised in Honduras. Standards in question have as main purpose the protection of the rights of financial users, ensure them the access to public information and to receive a financial education that contributes to proper decisions about products and financial services that contract in the country. To identify the difficulties that have prevented the mentioned objectives, determining possible solutions for Supervised Institutions, Financial Users and the Comisión Nacional de Bancos y Seguros (National Commission of Banks and Insurance) implement and follow up to the provisions contained in the rules that are the subject of study.