Sistema de Gestión de incidencias, mesa de ayuda inversiones MYM
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Universidad Tecnológica Centroamericana UNITEC
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La presente investigación se desarrolla con el propósito de recolectar información para la mejora de los tiempos de atención, control interno de equipos en revisión, historial de incidencias y manejo de la carga de trabajo del personal de soporte técnico
The present investigation is developed with the purpose of collecting information for the improvement of service times, internal control of equipment under review, incident history and management of the workload of the technical support staff of Inversion
The present investigation is developed with the purpose of collecting information for the improvement of service times, internal control of equipment under review, incident history and management of the workload of the technical support staff of Inversion