Propuesta de un plan de capacitación en servicio al cliente para el hotel brisas de Santa Lucía
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Universidad Tecnológica Centroamericana UNITEC
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Se identificó que el Hotel Brisas de Santa Lucía necesitaba implementar una ventaja competitiva, que le permitiera destacarse por la calidad de los servicios ofrecidos a sus clientes, es por ello que el objetivo principal de la investigación se fundamentó
It was identified that the Hotel Brisas of Santa Lucía, needed to implement a competitive advantage that would allow it to stand out by the quality of the services offered to its customers, which is why the main objective of this research was based in the
It was identified that the Hotel Brisas of Santa Lucía, needed to implement a competitive advantage that would allow it to stand out by the quality of the services offered to its customers, which is why the main objective of this research was based in the