Propuesta de mejora en el proceso de las devoluciones de Unimerc
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Universidad Tecnológica Centroamericana UNITEC
Abstract
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El presente estudio tiene la finalidad de identificar las principales causas de devolución que afectan a la empresa Unimerc en el periodo de enero a diciembre 2017, para lograr dicho objetivo se identificaron 4 variables como ser calidad, canales de distr
The purpose of this study is to identify the main causes of returns that affect the Unimerc company in the period from January to December 2017, to achieve this objective, 4 variables were identified, such as quality, distribution channels, policies / pro
The purpose of this study is to identify the main causes of returns that affect the Unimerc company in the period from January to December 2017, to achieve this objective, 4 variables were identified, such as quality, distribution channels, policies / pro