Optimización del servicio en las ventanillas del área de caja para banco Davivienda Honduras, S.A.
Loading...
Date
Journal Title
Journal ISSN
Volume Title
Publisher
Universidad Tecnológica Centroamericana UNITEC
Abstract
Description
El presente estudio se elaboró para contribuir a la optimización y reducción del tiempo de espera de los clientes en el área de caja de Banco Davivienda Honduras, S.A., a través de un plan estratégico, tomando como base la necesidad que presenta esta inst
The present study was developed to help optimize and reduce waiting time for customers in the cash register area of Banco Davivienda Honduras, S.A., through a strategic plan, based on the needs presented by this institution to increase customers’ satisfa
The present study was developed to help optimize and reduce waiting time for customers in the cash register area of Banco Davivienda Honduras, S.A., through a strategic plan, based on the needs presented by this institution to increase customers’ satisfa